Privacy Policy
This statement was last updated in September 2026.
Dawson's Tea respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make a purchase or otherwise interact with Dawson's Tea.
Who we are
Dawson's Tea is responsible for the personal information collected through this website.
For any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Business name: Dawson's Tea
Email: info@dawsonstea.ie
Address: Rooibos Ireland Limited, 41 Deepdales, Southern Cross, Bray, Co. Wicklow, Ireland.
Information we may collect
Depending on how you use our website, we may collect the following information:
Information you provide to us
- Your name
- Email address
- Telephone number
- Information submitted through contact forms
Information collected automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include:
- IP address
- Browser type
- Device information
- Pages you visit
- The date and time of your visit
- Information about how you interact with the website
How we use your information
We may use your personal information to:
- Respond to your enquiries or requests
- Improve our products, services and website
- Analyse website usage and performance
- Protect the security and operation of our website
- Meet our legal and regulatory obligations
We will only use your personal information where we have a valid legal basis for doing so under applicable data protection law.
Marketing
If you choose to receive marketing communications from Dawson's Tea, we may send you information about our teas, products, offers, news and other updates.
You can withdraw your consent at any time by contacting us at info@dawsonstea.ie.
How we share your information
We do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to operate our website and business. Depending on the services we use, these may include providers of:
- Website hosting and website services
- Contact form processing
- Website analytics
We may also disclose information where required by law or where necessary to protect our rights, customers or business.
We require service providers to handle personal information appropriately and in accordance with applicable data protection requirements.
Website hosting and third-party services
Our website is hosted by a third-party hosting provider, and messages sent through our contact form are processed by a third-party form service before being delivered to us by email. Personal information collected through the website may be processed or stored by these providers on our behalf.
We encourage visitors to review the relevant privacy information provided by any third-party services they interact with through our website.
Cookies
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site and improve the user experience.
Cookies may be used for purposes such as:
- Essential website functionality
- Security
- Remembering preferences
- Website analytics and performance
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage or withdraw your cookie preferences through the cookie settings or consent tools available on our website, where provided. You may also be able to control cookies through your browser settings.
Please note that disabling certain cookies may affect how some parts of the website function.
How long we keep your information
We will keep your personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Provide our products or services
- Respond to enquiries
- Meet legal, accounting or regulatory requirements
- Resolve disputes
- Protect our legal rights
The length of time we keep information may vary depending on the type of information and why we collected it.
How we protect your information
We take reasonable technical and organisational measures to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing data electronically is completely secure. While we take appropriate steps to protect your information, we cannot guarantee absolute security.
Contact us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how we handle your personal information, please contact:
Dawson's Tea
Email: info@dawsonstea.ie